Delivery & Returns

Delivery

UK 1st class delivery- £3.60 (weight up to 2kg)

Your parcel will be dispatched 1 day after your order has been placed and will take 1-2 days to be delivered. If there is no one home at the time of delivery your parcel will be taken to your local Royal Mail sorting office- please ensure you take your I.D with you.

UK Royal Mail Tracked- £4.90 (weight up to 2kg)

(we strongly advise this service)

Your parcel will be dispatched 1 day after your order has been placed and will take 1-2 days to be delivered. This is a tracked service and will require a signature to sign for the parcel. If there is no one home at the time of delivery your parcel will be taken to your local Royal Mail sorting office- please ensure you take your I.D with you. Once a tracking number has been issued you will receive an email or text with the tracking number. 

Standard UK free delivery 

Spend over £40 and enjoy FREE delivery in the UK only 

For ROI and Rest of The World please allow 3-9 business days, after dispatch for delivery 

ROI Shipping Costs:-

Free when you spend £50.00 or more

£3.00 When you spend between £40.00 - £49.99

£5.00 when you spend between £30.00 -£39.99

£7.00 when you spend between £15.00 - £29.99

£9.00 when you spend between £1.00 -£14.99

All ROI deliveries will be sent using a Track & Trace courier service. 

please note: After Brexit all deliveries to Ireland may incur customs fees at the time of delivery. Please consider this prior to purchasing goods.

Returns

We hope you are happy with your purchase. However, if you are dissatisfied please email customerservices@violetfashion.co.uk. You will be given instructions on how to return your parcel.

Please return all unwanted items in an un worn condition.

The address for returns is:-  

Nicola Miller c/o Violet Fashion 

68 Trinidad Grove,Newton Leys, Milton Keynes, MK3 5PL

 You can return any item in its original condition, for a refund, within 14 days of receiving it. Please allow up to 3 working days for us to process your return (9 days for international) and refund. Your refund may take 3-5 days after we have received your returns to show in your paypal or bank account. 

 Please be careful when trying on your garments. We cannot refund items that are marked with tans, makeup or creams. All postage costs are non-refundable unless the item is faulty. We do not currently offer pre-paid returns. 

We recommend sending your parcel back to us using a recorded service, so you can track it's journey as we can not be held responsible if the parcel is lost on its return journey.